Free Shipping:
Free Shipping on orders in Ontario & Quebec on orders over $75*
Free Shipping on orders to all provinces on orders over $150*
Free Shipping on orders to the territories YU, NT& NU over $200+*
*Free shipping is not available on bulk or wholesale orders, oversized or heavy products (gallons)
Processing Time:
Orders are processed and shipped within 1 to 5 business days.**
Large orders 25+ items, bulk or wholesale orders are processed within 4-10 business days.
** Business days do not include weekends, holidays or bank holidays.
Shipping times may be delayed during sales, holiday or peak periods.
Delivery times depends on your geographic location and doesn't include processing time.
Shipping Zones Canada
| Next Day (does not include processing time)
|
Southern Ontario, Montreal & Quebec City |
| 2-4 Business Days (does not include processing time) |
Ontario, Quebec |
| 3-6 Business Days (does not include processing time)
|
British Columbia, Alberta, Saskatchewan, Manitoba |
| 4-8 Business Days (does not include processing time)
|
New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador |
| 5-9 Business Days (does not include processing time)
|
Yukon, Northwest Territories and Nunavut |
Orders are shipped with a tracking number and delivery confirmation unless specified.
Return Policy
Deluxe Beauty Supply would like you to be completely satisfied with your purchase.
If the product you received is damaged or not exactly what you ordered, contact us via phone or email we will correct your order at no additional cost to you.
If you would like to return your product(s) for any other reason, please contact us at info@deluxebeautysupply.ca. Please include a photo of the product(s) you want to return and the reason.
We recommend using the original packaging to return your product to us.
It is your responsibility to pay for shipping of unwanted product(s) back to us unless the product is damaged or not exactly what you ordered. You may use the carrier of your choice, but we strongly recommend using a traceable and insured form of delivery. Please retain the tracking number for your records. We cannot be responsible for packages lost in transit without proof of tracking.
and we will get the return process started for you.
30-DAY RETURN POLICY
Product(s) returned within 30 days of the original order ship date are eligible for a full refund of the price you paid for the product(s) and applicable taxes. Refunds are provided to the original form of payment. If your entire order is returned, we will not refund the shipping fees you paid. Orders that qualified for Free Shipping will not be refunded the shipping fees paid on your behalf.
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